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With our dedicated support, you can quickly find the guidance and solutions you need, ensuring a smooth experience whenever you face challenges or have questions.
Here to Help You
Our go-to resource for expert guidance on setting up and optimizing your Amazon store. We’re here to assist you every step of the way, ensuring your success in the world of Amazon selling. For assistance, contact us at
support@myamazonguru.com
FREQUENTLY ASK QUESTIONS
Typically, our setup process takes about 7-10 business days, depending on the complexity of your store requirements.
For beginners, we often recommend starting with the Individual plan to get familiar with the platform. As you grow, you can upgrade to a Professional plan.
We offer support through email, live chat, and phone to ensure you have multiple channels to reach out for assistance whenever you need it.
Focus on providing outstanding customer service, promptly responding to customer inquiries, and ensuring fast and reliable shipping. Additionally, encourage satisfied customers to leave positive feedback.
Yes, we offer a variety of resources including webinars, detailed guides, and one-on-one coaching sessions to help new sellers get up to speed with selling on Amazon effectively.
Service Inquiries?
We Have the Answers!
Catalog Services
Q: How do you help me add new products to my Amazon store?
A: Our team handles every aspect of adding new products, from sourcing and curating the best options for your store to ensuring listings are optimized for success.
Q: What information do I need to provide for adding new products?
A: We require details about your product, including specifications, images, and target market, as well as your preferences for listing style and pricing.
Q: How do you optimize my product listings for better visibility?
A: We enhance your listings by improving titles, bullet points, descriptions, images, and keywords to make your products more attractive to customers and search engines.
Q: What aspects of my listings will you improve?
A: We focus on creating clear, engaging content and utilizing high-quality images, relevant keywords, and appealing titles to improve the overall quality of your listings.
Q: How do you assist with launching new products on Amazon?
A: Our team develops a comprehensive launch strategy, including pre-launch marketing, product optimization, and promotional campaigns to maximize your new product's impact.
Q: What is your approach to ensure a successful product launch?
A: We conduct thorough market research, craft compelling product listings, and design effective advertising campaigns to generate buzz and drive initial sales.
Q: How does your service improve my ranking in search results?
A: We utilize strategic SEM techniques, including keyword research, bid optimization, and targeted advertising campaigns to increase your visibility and ranking in search results.
Q: What SEM strategies do you use to boost visibility?
A: Our team focuses on pay-per-click (PPC) campaigns, sponsored ads, and targeted keyword optimization to improve your store's performance.
Q: What does the Complete Account Manager service include?
A: Our service covers all aspects of managing your Amazon account, from inventory and order management to customer service and performance monitoring.
Q: How do you help me manage and grow my Amazon account?
A: We provide comprehensive account management, ensuring smooth operations, efficient order processing, and continuous growth through strategic planning.
Q: How can you help me with seller support on Amazon?
A: Our experienced team offers guidance and support for a range of seller issues, including policy compliance, account performance, and customer inquiries.
Q: What types of issues can your team assist me with?
A: We handle everything from order management and shipping issues to account health and policy adherence, providing solutions tailored to your specific needs.
Q: How do you handle customer reviews for my products?
A: We actively monitor and respond to customer reviews, both positive and negative, to maintain a strong seller reputation and encourage customer loyalty.
Q: What is your approach to managing negative reviews?
A: We address negative reviews promptly and professionally, working to resolve customer concerns and potentially remove unfair reviews when possible.
Q: What customer support services do you offer?
A: We provide full-spectrum customer support, including handling inquiries, order issues, and returns, to ensure your customers have a positive experience.
Q: How do you ensure high-quality support for my customers?
A: Our dedicated support team responds promptly and professionally to customer needs, providing helpful information and resolutions for any issues.
Q: How do you improve and manage customer feedback?
A: We proactively gather, analyze, and respond to customer feedback to improve your products and services and enhance your reputation on Amazon.
Q: What steps do you take to address negative feedback?
A: We investigate negative feedback, provide customer support as needed, and work to resolve issues to prevent further occurrences and maintain a positive reputation.
Q: What tasks can your virtual assistants help me with?
A: Our virtual assistants can handle a wide range of tasks, including administrative work, order management, customer support, and more, to streamline your operations.
Q: How do your virtual assistants streamline my operations?
A: By delegating routine tasks to our skilled virtual assistants, you can focus on strategic growth areas and other aspects of your business.
Inventory va
Q: How does the FBA Inventory Manager service help my business?
A: Our team expertly handles your FBA inventory, ensuring efficient storage, replenishment, and order fulfillment, so you can focus on growing your business.
Q: What specific tasks does the FBA Inventory Manager handle?
A: We manage all aspects of your FBA inventory, including monitoring stock levels, forecasting demand, coordinating shipments, and resolving inventory-related issues.
Q: What does the FBM Inventory Manager service include?
A: We handle your Fulfillment by Merchant (FBM) inventory, including order processing, shipping logistics, and inventory tracking for seamless operations.
Q: How do you ensure my FBM orders are processed efficiently?
A: Our team streamlines the FBM order fulfillment process by coordinating shipping and managing inventory to maintain accuracy and on-time delivery.
Q: How can your Listing Writer/Creator service improve my product listings?
A: Our skilled writers create compelling, optimized product listings that engage customers and improve your visibility in Amazon search results.
Q: What information do you need from me to create product listings?
A: We require product details such as specifications, features, and benefits to craft accurate and engaging product listings that highlight your product’s value.
Q: How does your Keyword Researcher service benefit my Amazon store?
A: Our expert team conducts in-depth keyword research to identify high-performing keywords that boost your search ranking and drive targeted traffic.
Q: What strategies do you use for keyword research?
A: We combine SEO and PPC strategies, analyzing competitors and market trends to find the most effective keywords for your products.
Q: How does the Wholesale Hunter service help me source products?
A: We hunt down the best wholesalers for your products, ensuring you get quality goods at competitive prices and helping you maintain a strong supply chain.
Q: What kind of products can you help me source through Wholesale Hunter?
A: We assist you in sourcing a wide variety of products across different categories, based on your business needs and market demand.
Q: How can the Dropshipping Manager service support my business?
A: Our team expertly handles dropshipping logistics, from supplier coordination to order fulfillment, so you can run your business smoothly and efficiently.
Q: What does your Dropshipping Manager service include?
A: We manage all aspects of your dropshipping operation, including supplier relationships, inventory management, and order processing for timely delivery.
Order Management
Q: How do you manage Fulfillment by Merchant (FBM) orders?
A: We handle every aspect of FBM order management, from processing orders and managing inventory to coordinating shipping and ensuring timely deliveries.
Q: What are the benefits of your FBM order management service?
A: Our service ensures smooth operations, accurate tracking, and prompt fulfillment, allowing you to maintain high customer satisfaction and trust.
Q: How do you manage Multi-Channel Fulfillment (MCF) orders?
A: We efficiently manage your MCF orders by utilizing Amazon’s FBA network to fulfill orders from other sales channels, ensuring consistent, reliable shipping and service.
Q: What does your MCF order management service include?
A: We oversee the entire MCF order process, including integration with other channels, inventory management, and shipping logistics, to provide seamless service.
Q: How do you handle website orders outside of Amazon?
A: We process and fulfill orders from your website with precision and efficiency, ensuring a smooth experience for your customers and seamless integration with your Amazon operations.
Q: What tasks does your website order management service include?
A: We manage everything from order processing and inventory management to shipping and customer support for your website sales.
Q: How do you manage wholesale orders for my business?
A: We handle wholesale order management by coordinating bulk purchases, managing inventory, and ensuring smooth and efficient delivery to your wholesale clients.
Q: What advantages does your wholesale order management offer?
A: Our service streamlines the wholesale process, enabling you to handle larger orders, build strong relationships with clients, and scale your business effectively.
Q: How do you manage dropshipping orders?
A: We manage dropshipping orders by coordinating with suppliers to fulfill orders directly to your customers, ensuring accurate and timely delivery.
Q: What does your dropshipping order management service include?
A: Our service includes supplier coordination, order tracking, and quality assurance, allowing you to provide excellent service without handling inventory.
Q: How do you handle orders from social media platforms?
A: We manage orders from social media platforms by processing and fulfilling them quickly and efficiently, ensuring a seamless experience for your customers.
Q: What tasks are included in your social media order management service?
A: Our service includes processing orders, managing inventory, and coordinating shipping for orders placed through social media platforms, helping you capitalize on social commerce.
Advertising manager
Q: What is included in the Amazon Certified PPC Guru service?
A: Our Amazon Certified PPC Guru manages and optimizes your pay-per-click campaigns, targeting relevant keywords and maximizing your ad spend for the best results.
Q: How do you ensure my PPC campaigns are successful?
A: We constantly monitor and adjust campaigns, analyze performance metrics, and use data-driven strategies to enhance your ad performance and ROI.
Q: What is A+ Content and how does it benefit my listings?
A: A+ Content (or Enhanced Brand Content) enhances your product listings with rich media and compelling visuals, increasing customer engagement and conversion rates.
Q: How do you create effective A+ Content for my listings?
A: Our team designs visually appealing, informative content that showcases your products’ features and benefits, giving your listings a professional edge.
Q: How do you manage deals and coupons for my Amazon store?
A: We create and optimize deals and coupons to boost sales, increase customer engagement, and attract new buyers to your products.
Q: What types of deals and coupons can you create for my store?
A: We can design a variety of promotions, including percentage discounts, dollar-off coupons, and bundle offers, tailored to your business goals.
Q: How do you handle social media advertisements for my business?
A: We create and manage targeted ad campaigns across platforms like Facebook, Instagram, and Twitter, driving traffic and engagement with your brand.
Q: What strategies do you use for social media ads?
A: Our team uses data-driven targeting, compelling creatives, and continuous performance monitoring to optimize your ad campaigns for maximum impact.
Store Growth
Q: What is Best Seller Strategy and how does it help my store grow?
A: Our Best Seller Strategy identifies top-selling products and implements effective strategies to boost your store’s visibility, sales, and overall success.
Q: How do you determine the best products and strategies for my store?
A: We analyze market trends, competitor performance, and customer preferences to curate a tailored approach that aligns with your business goals.
Q: What is involved in creating an Amazon store?
A: We guide you through setting up a professional Amazon store, including branding, product listings, and store design, to establish a strong online presence.
Q: How long does it take to create an Amazon store?
A: The timeline varies depending on your specific needs, but we work efficiently to set up your store promptly.
Q: How do you manage my Amazon store?
A: We handle all aspects of store management, including inventory control, order fulfillment, and customer service, ensuring your store runs smoothly.
Q: What benefits does your Amazon store management service provide?
A: Our service optimizes store performance, streamlines operations, and maximizes your sales potential for sustained growth.
Q: What services do you provide when creating a website?
A: We offer full website creation services, from design and development to content creation and SEO optimization, ensuring a user-friendly and visually appealing online presence.
Q: How will a professional website benefit my store’s growth?
A: A well-designed website enhances your brand’s credibility, increases traffic, and drives more sales, supporting your overall growth strategy.
Q: What are $1B Brand Strategies and how can they benefit my business?
A: Our $1B Brand Strategies leverage insights from billion-dollar brands to create a strategic roadmap for your business, focusing on growth, innovation, and customer loyalty.
Q: What does the implementation of $1B Brand Strategies involve?
A: We analyze your brand’s current position and market opportunities, then create a customized strategy that prioritizes long-term growth and success.
Performance manager
Q: What is A-Z Claims Winner and how does it benefit my business?
A: Our A-Z Claims Winner service helps you effectively manage and win claims filed against your Amazon store, minimizing losses and protecting your reputation.
Q: How do you handle A-Z claims to ensure a successful outcome?
A: We employ strategic dispute resolution tactics, providing compelling evidence and documentation to defend your case and secure favorable resolutions.
Q: What does the Account Health Manager service entail?
A: Our Account Health Manager monitors and improves the health of your Amazon seller account, addressing issues such as negative feedback and performance metrics to maintain a positive standing.
Q: How do you manage negative feedback and other account health issues?
A: We proactively address negative feedback, disputes, and policy violations, implementing corrective actions and appeals to restore account health.
Q: How does the Chargeback Claims Manager service help my business?
A: Our Chargeback Claims Manager handles disputes and chargebacks initiated by customers, minimizing financial losses and protecting your revenue stream.
Q: What strategies do you employ to manage chargeback claims effectively?
A: We investigate chargeback claims thoroughly, provide evidence of valid transactions, and engage in mediation to resolve disputes in your favor.
Q: What is involved in the Account Reinstatement service?
A: Our Account Reinstatement service helps you regain access to a suspended or restricted Amazon seller account, allowing you to resume operations and sales.
Q: How do you facilitate the reinstatement process?
A: We work closely with Amazon to address the issues leading to the account suspension, prepare and submit a comprehensive appeal, and advocate for your account reinstatement.
Q: What does Products Ungating involve?
A: Our Products Ungating service assists you in getting approval to sell restricted or gated products on Amazon, expanding your product catalog and revenue potential.
Q: How do you navigate the ungating process successfully?
A: We provide guidance on meeting Amazon’s requirements, preparing necessary documentation, and submitting applications to expedite the ungating process.
Q: What is Guru Seller University and how can it benefit me as a seller?
A: Guru Seller University offers comprehensive training and resources to help sellers master Amazon’s platform, optimize their operations, and achieve long-term success.
Q: What types of training and resources are available through Guru Seller University?
A: Our university provides courses, workshops, and guides on various topics such as Amazon policies, optimization techniques, and growth strategies.
Q: How does the Competitor Manager service help my business stay ahead?
A: Our Competitor Manager analyzes competitor strategies, pricing, and performance metrics to help you identify opportunities, refine your approach, and maintain a competitive edge.
Q: What insights and recommendations does the Competitor Manager provide?
A: We offer actionable insights and recommendations tailored to your business, including pricing adjustments, product differentiation strategies, and marketing tactics.